Privacy Policy
Last updated: 14 January 2026
This Privacy Policy explains how Cassette Media, Inc. ("Cassette", "we", "us") handles information when you use our website and delivery platform (the "Services"). We aim to collect only what we need to operate the Services reliably.
Information we collect
- Account information you provide when registering, such as name, email address and billing details.
- Content metadata related to the media you upload, including titles, durations and encoding parameters.
- Operational logs such as request timestamps, region of delivery and aggregate playback metrics used to run and secure the Services.
How we use information
We use the information to provide, maintain and improve the Services, to process payments, to communicate with you about your account, and to detect and prevent abuse. We do not sell personal information.
Data retention
Operational logs are retained for a limited period and then aggregated or deleted. Account information is retained for as long as your account is active and as required to meet our legal obligations.
Security
We apply technical and organizational measures appropriate to the risk, including encryption in transit, access controls and routine review of our infrastructure.
Your rights
Depending on your jurisdiction, you may have the right to access, correct or delete your personal information. Requests can be made through your account settings or by contacting our support team.
Contact
Questions about this policy can be directed to our privacy team via the contact options in your account dashboard.